Refund policy

Refund Policy

We understand that sometimes plans change, and we're here to support you. Please read our refund policy below to understand how we can assist you.

  • 30-Day Satisfaction Guarantee: If you're not completely satisfied with your product, you can request a full refund within 30 days after delivery.

How to Request a Refund

If you’re not satisfied with your purchase, you may request a refund by contacting our Support Team within the applicable refund period. Our team will guide you through the process step by step.

Refund Processing Time

We aim to process all refunds within 5 working days after receiving your request and the returned product (if applicable). You’ll be updated throughout the process.

Important Information

  • Condition of Return: Products must be unused, in their original packaging, and include all accessories. At the very least, they must be returned fully operational and clean.

  • Refund Method: Refunds will be issued to the original payment method used for the purchase.

  • Shipping Costs: Return shipping costs are non-refundable unless the product is defective or damaged upon arrival.